FAQ

What does Hoka Hey mean? 

It’s a furious battle cry for conscious living. Read our story here. 

When do I receive my stuff? 

We’re pretty fast. It takes about 2 weeks, but we do our very best to send out your orde asap. Pinky promise. 

What is the shipping cost?

Shippings over € 90 are free. All cost shippings under € 90 are for you, the client. We use the standard shipping methods from Bpost. 

How does the delivery work? 

We ship your order to your address with Bpost. We do our best to minimize our ecological footprint, so currently we’re only shipping to Belgium and The Netherlands. But if you send us an email, we’ll see how we can help you: [email protected]. 

Can I return my order? 

Yes, you can. Return your item(s) within 14 days in their original condition. 
When the refund is approved your money will be refunded within 3 weeks. 

Returns are possible at your own cost. 

Just send us an email and we’ll guide you: [email protected]

Which payment methods do you use? 

For now, we only use PayPal. It’s easy, it’s fast, it’s safe. Try it.  

What are your terms and conditions? 

Trouble sleeping? Have a go at our terms & conditions. 

What’s your privacy policy? 

Still can't sleep? Wow, you're stubborn. Then we certainly recommend our privacy policy.